Superloop vs Aussie Broadband

The two most-recommended challenger ISPs in Australia, compared on verified speeds, price and support.

Last reviewed: October 2026 · Plan pricing data refreshed 4 October 2026
Cheapest
Superloop, by $4 to $6 per month at NBN 25 to 500 ($78 vs $83 NBN 25, $89 vs $95 NBN 50) and $15 at NBN 1000.
Fastest (ACCC verified)
Superloop: 101.0% of advertised download at peak, the best result of any monitored provider. Aussie Broadband: 95.2%.
Customer satisfaction
Aussie Broadband: 4.7/5 on ProductReview and Canstar 2026 winner. Superloop: 4.3/5, still well above average.
Best support
Aussie Broadband (100% Australian-based team, strongest service reputation in the market).

The short answer

This is the closest matchup on the site, because these are arguably the two best NBN providers in Australia. Superloop is slightly cheaper at every shared tier and posts the best ACCC-verified peak speeds of any monitored provider, 101.0% of advertised download. Aussie Broadband costs about $5 to $6 more per month at NBN 25 and 50 and answers with the strongest customer service reputation in the market: a 4.7/5 ProductReview average, the 2026 Canstar Most Satisfied Customers award, and a 100% Australian-based support team. You will be well served by either; the choice is roughly $60 to $72 a year against a support experience.

Current plans side by side (October 2026)

Speed tierSuperloopAussie BroadbandACCC peak speed
NBN 25$78/month$83/month101.0% vs 95.2%
NBN 50$89/month$95/month101.0% vs 95.2%
NBN 100$95/month$99/month101.0% vs 95.2%
NBN 500$95/month$99/month101.0% vs 95.2%
NBN 1000$114/month$129/month101.0% vs 95.2%

Prices as at October 2026 from each provider's published plans (both raised some prices on 1 July 2026). Both are month-to-month with no lock-in and unlimited data. Promotional pricing for new customers may apply, for example Superloop currently offers about $20 to $30 a month off for six months (sale ends 30 September 2026; check Superloop's site as this promo may have since expired). Speed figures: ACCC Measuring Broadband Australia, final report (Report 33, June 2026).

Speed: a 4% gap you may actually measure

Superloop's 101.0% result means its customers, on average, received slightly more than the advertised speed during the 7pm to 11pm peak, the best performance in the ACCC's final Measuring Broadband Australia report (Report 33, June 2026). Aussie Broadband's 95.2% was among the lower scores in that group, though it still comfortably outperforms the unmonitored budget tier. In practice: on NBN 100, that is roughly 101 Mbps against 95 Mbps in the evening. Noticeable on a speed test, mostly invisible on Netflix.

Aussie Broadband counters with unique transparency: it publishes real-time utilisation data for every point of interconnect on its network, so you can see exactly how congested your local link is. Superloop does not offer an equivalent.

Support and extras

Aussie Broadband's service reputation is the best in Australian broadband: Canstar's 2026 Most Satisfied Customers winner, 4.7/5 on ProductReview, and consistently praised onboarding. Superloop's 4.3/5 is itself well above the industry average; this is a contest between good and excellent. Both are ASX-listed Australian companies (SLC and ABB), both support BYO modems, and both facilitate NBN Co's free Fibre Connect FTTP upgrade for eligible FTTN and FTTC addresses. Aussie Broadband adds gaming-optimised routing and seniors plans; Superloop's edge is simply the sharper everyday price.

See both at your address

Rates for Superloop and Aussie Broadband vary by distribution network. The only comparison that matters is the one at your postcode.

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When each one wins

Choose Superloop if you want the best verified speeds in the country at the lower price, and you rarely need to call your ISP. For self-sufficient households it is the best value in the market right now.

Choose Aussie Broadband if support quality matters: you want the best-rated Australian phone support in the industry, network transparency, or the extras (gaming routing, seniors plans). The $4 to $6 a month buys a measurably better service experience.

Our verdict: Superloop or Aussie Broadband?

We recommend both of these providers regularly, which makes this a pleasant verdict to write. Superloop wins the spreadsheet: cheaper at every shared tier and the fastest verified peak speeds of any monitored ISP. Aussie Broadband wins the phone call: when something breaks at 8pm, its support team is the one you want to reach.

If you have never needed to call an ISP in your life, take Superloop and bank the $60 to $72 a year. If your household treats an internet outage as an emergency, Aussie Broadband's premium is cheap insurance. Either way, you are choosing between the two best options in the market.

Common questions

By a small, verified margin. In the ACCC's final Measuring Broadband Australia testing (Report 33, June 2026), Superloop delivered 101.0% of advertised download speeds during the evening peak, the best of any monitored provider, while Aussie Broadband delivered 95.2%. On an NBN 100 plan that is roughly 101 Mbps against 95 Mbps, a difference you can measure but will rarely notice in use.
Yes, by $5 per month on NBN 25 ($78 against $83), $6 on NBN 50 ($89 against $95) and $4 on NBN 100 and NBN 500 ($95 against $99) as at October 2026. On NBN 1000 the gap is $15 ($114 against $129). Over a year the gap is $48 to $72 on the mainstream tiers.
Aussie Broadband, by reputation and by the numbers: 4.7/5 on ProductReview against Superloop's 4.3/5, plus the 2026 Canstar Most Satisfied Customers award for NBN. Superloop's service is still well above the industry average; Aussie Broadband's is simply the benchmark.
Yes, both facilitate NBN Co's Fibre Connect programme, which upgrades eligible FTTN and FTTC addresses to full fibre at no cost when you take a qualifying plan. Eligibility depends on your address.
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